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Last Updated: August 22, 2026
At C-ZOBA, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our products, or communicating with us.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
When you interact with C-ZOBA, we may collect information such as:
- Full name
- Phone number
- Email address
- Billing and delivery information
- Order and transaction details
- Payment-related information
- Product preferences and enquiries
- Information you provide when contacting customer support
We only request information that is reasonably necessary to provide our products and services.
2. How We Use Your Information
We may use your information to:
- Process and fulfil orders
- Confirm and verify payments
- Arrange shipping and delivery
- Provide customer support
- Process returns, exchanges, refunds, and warranty claims
- Communicate with you about your orders
- Improve our products, website, and services
- Prevent fraud and unauthorized transactions
- Comply with applicable legal and regulatory requirements
3. Payment Information
C-ZOBA accepts PayPal and bank transfer payments.
Payment information may be processed through the relevant payment provider or financial institution. We do not intentionally store sensitive payment credentials such as your PayPal password or bank account password.
4. Delivery Information
To fulfil your order, we may share necessary delivery information with our logistics partners, including GIG Logistics (GIGL).
Only information reasonably required to complete delivery will be shared for this purpose.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better customer experience.
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Information Sharing
C-ZOBA does not sell customers' personal information.
We may share necessary information with trusted service providers and business partners where required to provide our services, including:
- Payment providers
- Logistics and delivery partners
- Technology and website service providers
- Customer support providers
- Professional advisers or authorities where legally required
Third parties receiving information are expected to handle it responsibly and only for legitimate purposes.
7. International Data Transfers
As C-ZOBA operates internationally, including in China and Nigeria, your information may be processed or transferred across borders where necessary to provide our products and services.
We take reasonable steps to ensure that personal information is handled appropriately when transferred or processed internationally.
8. Data Security
C-ZOBA takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
Requests may be subject to applicable legal requirements and legitimate business obligations.
11. Children's Privacy
Our website and services are not intentionally directed toward children who are not legally able to enter into transactions. We do not knowingly collect personal information from children for purposes unrelated to providing our services.
12. Third-Party Websites
Our website may contain links to third-party websites or services. C-ZOBA is not responsible for the privacy practices, content, or security of third-party websites.
We encourage customers to review the privacy policies of any third-party website they visit.
13. Changes to This Privacy Policy
C-ZOBA may update this Privacy Policy from time to time to reflect changes in our services, business operations, technology, or applicable requirements.
The updated version will be published on our website with the revised "Last Updated" date.
14. Contact Us
If you have questions about this Privacy Policy, your personal information, or how your information is handled, please contact C-ZOBA through the contact information provided on our website.
C-ZOBA — Protecting Your Information. Building Your Trust.
